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User Experience Researcher

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Northbrook, IL

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nnJob Descriptionn.Position: User Experience ResearcherDuration: 3-6 monthsLocation: Northbrook, IL 60062 If you love figuring out what makes users tick, I want to meet you. You will work with a top-notch team exploring the space where ecommerce meets the rest of the shopping world: retail, social, mobile. I am looking for someone to provide support to Sr. UX Researchers to recruit participants, plan, moderate, and report on lab and remote usability tests. I am looking for a UX Researcher / Usability tester with exceptional communication skills and collaboration experience, survey design experience and some Agile experience. The ideal candidate will have a Masters degree in Human Computer Interaction (HCI), or Human Factors / or cognitive or Social Psychology or experience in lieu of and minimally a bachelors degree with 2-3 years of experience. The User Experience (UX) organization is a multi-disciplinary services organization that designs user interactions and experiences with devices, systems and services that provide an overall positive, engaging and productive experience. The organization serves the varying user experience and design needs across the Enterprise and is comprised of UX Designers, Interactive Content Writers, Design Research and Usability Analysts, Creative Technologists and Interactive Visual Designers that come together to design delightful experiences. UX Research captures end-user needs and goals through a number of research and analysis methods. They also plan, coordinate and conduct evaluative usability testing throughout the design process.This position: The User Experience (UX) Research Sr Consultant II will execute a variety of UX research programs ranging from contextual inquiry, in-depth interviews to interface evaluations and usability testing. This position will work either work independently on medium complex projects or work within a team on larger projects and contribute to the planning, recruiting, and execute portions of the research, analysis and reporting of the research activities.ResponsibilitiesCreate estimates and project plans related to UX research efforts for moderately complex projectsPerform research to gather end-user requirements independentlyCreate journey maps, user profiles, user scenarios and research objectives, aligned with project and business goalsIndependently plan, conduct and facilitate iterative evaluations of user-interface designs (usability testing, mock-up interviews, heuristic reviews, qualitative and quantitative measures)Plan and conduct formal user interface design reviewsAssist in defining and refining UX research processes and promote the importance of such activities to ensure executionQualifications / Knowledge / Skills / Abilities / Experience 3-5 years of relevant experience within a research function required.Ability to exhibit an understanding of all the activities involved in the Usability testing processDemonstrated experience planning and executing of usability testsExperience training peers and other team members in proper testing techniquesExperience conducting heuristic reviews for moderate to complex applicationsStrong interpersonal skills, ability to quickly build rapport and establish credibility, thrives in collaborative workExperience with Google Analytics, Web Trends, UserZoom, Morae and other usability and analytical software toolsFour year degree, Master’s desired, in Human Factors/Human Computer Interaction, Cognitive or Experimental / Social Psychology, Cognitive Science or related field, or combined education and equivalent work experiencecrs_mgallianSS#82131Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

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