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Job Details

Product Researcher

Location
San Francisco, CA

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**MEMBERS ONLY**SIGN UP NOW***. is adding to our team of passionate people who are revolutionizing the world of design. We are building a browser-based design tool that looks and feels as good as a native application and has all the additional power and advantages that come from being built upon the web platform. If you’re looking to work at a disruptive company who is building the future of design tools, welcome to **MEMBERS ONLY**SIGN UP NOW***..
At **MEMBERS ONLY**SIGN UP NOW***., we believe user research is essential to building phenomenal products; building something truly resonant requires a deep understanding of our customers. We believe well crafted research helps us not only evaluate existing designs, but also form new ideas entirely.
As the first and only full-time researcher at **MEMBERS ONLY**SIGN UP NOW***., you will define and scale how we conduct research. You will work closely with product teams and cross-functional teams to identify appropriate research topics and plan impactful studies. You will regularly meet with startups, agencies, fortune 500 companies, and more to learn about how all sorts of teams work together to design and build great software.
As part of the design team, you will also attend design critiques and brainstorms to take the insights you’ve learned from customers and help us make sure we’re designing great experiences. We believe everyone is a designer, and great ideas can come from anywhere.
Responsibilities
Work closely with product teams to identify research topics, and conduct independent research on multiple aspects of products and experiences accordingly
Distill and share research findings with both small functional teams and the company at-large with in-person presentations, reports, or whatever medium feels appropriate for others to learn and take action on the observations
Contribute to overall strategy and decision-making about product direction
Work cross-functionally with design, product management, content strategy, engineering and marketing, in the process educating the company on how research works
What We Value
Effective at both written and verbal communication
A deep understanding and experience with a wide variety of quantitative and qualitative research methods both live and remote (e.g. usability studies, interviews, surveys, ethnographic studies, etc.)
Able to thrive in a fast-paced start-up environment; scrappy when needed to glean research insights quickly and effectively
Nice to have(s): experience with cross-cultural products and international research, accessibility research, some knowledge of existing the design tools landscape
About **MEMBERS ONLY**SIGN UP NOW***.
**MEMBERS ONLY**SIGN UP NOW***. is the open design company founded in 2012 by Dylan Field and Evan Wallace. With our cloud-based screen design tool, teams achieve a shared understanding around design without worrying about syncing, exporting or installing software. Anyone involved in the product development process can share always up-to-date files with a link. That makes it easy to collaborate on the latest designs and prototypes and see their code attributes. **MEMBERS ONLY**SIGN UP NOW***. has simplified collaboration across the entire design process for thousands of companies like Microsoft, Slack and Uber and users, including designers, developers, product managers, marketers and others. To learn more and sign up for a free account visit ****

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