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Job Details

Sr UX Researcher

Company name
Cox Enterprises, Inc.

Location
Irvine, CA

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Sr UX Researcher','1717005','','Kelley Blue Book (KBB)','!*!Kelley Blue Book is looking for a Senior User Experience Researcher with a passion for delivering high quality, intuitive experiences for consumers and clients. In this role, you will help transform and evolve the consumer experience across shopping, research, and ownership. You will also help identify opportunities and partner with teams across the Cox Automotive ecosystem to bring integrated experiences to market. The Kelley Blue Book UX organization is comprised of a diverse mix of disciplines from Design to Research to Content Strategy. The group is deeply embedded in a highly collaborative cross-functional environment and has a substantial impact on the experience and the business. If you are a creative thinker, collaborative by nature and have the ability to tell a convincing story from the results to meet user needs and business goals, let’s talk!

Position responsibilities: 

Provide insights to help inform and execute on product strategy and tactics by conducting both formative (e.g., ethnographic research, contextual interviews) and evaluative (e.g., lab/remote sessions, surveys) research

Responsible for working cross functionally with teams to shape and execute learning plans based on business needs and growth initiatives for both existing and new products

Uncover actionable insights and evangelize findings at various levels of the organization to help the business grow

Thought leader that mentors cross functional teams on conducting rapid formative research activities and pro-actively provides consumer centric trends and information regarding consumer behavior, needs, and innovative experiences

Work closely with the Analytics team and collaborates with Market Research to drive evidence based decision making

Lead and facilitate brainstorming sessions, needs analysis, features, and functionality workshops','','','!*!Essential skills, knowledge and competencies:

Strong research foundation and flexible approach

A demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers and engineering development team members

Portfolio that includes examples of leading strategic research with significant business outcomes as well as creating long term research plans

Understanding of online advertising and revenue models and experience with mobile research

5 year’s related work experience. UX research experience including an established, heavily trafficked, consumer facing web site or equivalent combination of education and experience a plus

Bachelor’s degree or equivalent work experience in Human Factors Psychology, Cognitive Psychology, Human-Computer Interaction. Master’s degree preferred.

','','Cox Automotive','US-CA-Irvine-195 Technology Dr','','Regular','Individual Contributor','Day Job','','Yes, 5 % of the Time','Full-time','Ongoing','Sr UX Researcher

Company info

Cox Enterprises, Inc.
Website : http://www.coxenterprises.com

Company Profile
Cox Enterprises is a leading communications, media and automotive services company. With revenues of nearly $16 billion and approximately 50,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, commercial telecommunications and advertising solutions); Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms); and Cox Automotive (automotive-related auctions, financial services, media and software solutions). The company's major national brands include AutoTrader.com, Kelley Blue Book, Manheim, Savings.com and Valpak.

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