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Research Analyst

Location
The Woodlands, TX

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About Paysafe Paysafe is a leading global provider of end-to-end payment solutions. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through our industry-leading capabilities in payment processing, digital wallets and online cash solutions. Delivered through an integrated platform, our solutions are geared towards mobile-initiated transactions, real-time analytics and the convergence between bricks-and-mortar and online payments. With over 20 years of online payment experience, a combined transactional volume of US$48 billion in 2016 and over 2,300 staff located in 12 global locations, Paysafe connects businesses and consumers across 200 payment types in over 40 currencies around the world. For more information, visit:u00a0.u00a0 Follow Paysafe on / / /u00a0 JOB SUMMARY This position is responsible for identifying discrepancies, conducting investigations, collecting and analyzing data that could potentially have a monetary impact or otherwise to our Business and/or our Merchants. This position requires strong analytical skills and problem solving to effectively advise Managers and other decision makers on the appropriate course of action to solve problems. Analyst must weigh the cost and benefits of alternative solutions or approaches in their recommendation to Management. In addition, this position requires the ability to appropriately communicate sensitive information and to judge how and with whom this information should be shared.u00a0 DUTIES AND RESPONSIBILITIES Identify and define problems Collect and organize information from a variety of sources, including but not limited to co-workers and merchants Gather input from co-workers involved in all aspects of the problem or from others who have specialized knowledge that can help solve the problem Examine information to figure out what is relevant to the problem and what methods should be used to analyze it Based on their findings, advise managers and other decision makers on the appropriate course of action to take to solve a problem Write memos, reports, and other documents outlining their findings and recommendations for managers, executives Monitor the effectiveness of recommendations, including timelines for completion Follow communication guidelines according to policies and procedures. Liaise with other departments to identify issues, solve problems or share communication. Has knowledge of Paysafe products and services available Maintain accurate records. Keep up to date with processor changes/enhancements Provide guidance, training, and support for new members of the team Able to produce quality work and thrive in a dynamic and fast-paced environment Ability to handle multiple assigned tasks within allotted timeframes. Assist with special projects and perform other duties as needed or assigned. Perform other duties as assigned by management. Highly organized with advanced multi-tasking and follow-up skills. Highly proficient in MS Office, including Excel, Word, and Email Attention to detail and accuracy of work at all times Good command of the English language, both written and spoken Excellent oral, written and analytical skills Professional and effective written and oral communication skills with management, fellow employees, sales offices and merchants. High level of integrity and trustworthiness due to the sensitivity and confidentiality of information and data that is handled Exceptional organizational skills required to manage varying types of projects with overlapping timelines Conscientious about quality and timeliness of deliverables Must be able to take initiative. Doing things to improve the department without being asked. Must be adaptable, flexible and willing to change without complaint. Ability to deal with high stress situations. Customer service oriented Strong team-player able to collaborate with individuals at all levels within the organization Ability to handle multiple assigned tasks within allotted timeframes. Dependable and consistent Ability to Think Outside the Box Ability to be a good listener Ability to work as an individual or in a team setting Professional and effective written and oral communication skills with management, fellow employees, sales offices and merchants. High level of integrity and trustworthiness due to the sensitivity and confidentiality of information and data that is handled Must be able to take initiative. Doing things to improve the department without being asked. Must be adaptable, flexible and willing to change without complaint. Ability to deal with high stress situations. Customer service oriented Dependable and consistent POSITION REQUIREMENTS Associate Degree or equivalent Two (2) yearsu2019 experience in reporting or accounting Advanced Excel

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