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Consumer Experience Researcher

Location
New York City, NY

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u003Cbru003ENew York, NYu003Cbru003Eu003Cbru003Eu003Cbru003Eu003Cpu003EUX research expert passionate about Human-centered design practices, along-with experience in conducting successful research with cross-functional team including users. Ability to communicate the research outcome in the most impactful way to the stakeholders to ensure proper compliance and implementation in digital transformation initiatives. Should be a customer / user advocate and an empathetic consultant who is capable of defending the user needs genuinely and play the role a gap bridger in the most effective manner.u003C/pu003Eu003Cpu003EExtensive experience in conducting user research using a variety of research methodologies and a zestful facilitator who can handle design workshops aimed to crack complex design problemsu003C/pu003Eu003Cpu003EResponsibilities: u003Cbru003Eu2022 Conduct independent research on multiple aspects of products and experiences. u003Cbru003Eu2022 Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing). u003Cbru003Eu2022 Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment. u003Cbru003Eu2022 Understand and incorporate complex technical and business requirements into research. u003Cbru003Eu2022 Advocate research findings to diverse audiences through written reports and in-person presentations.u003C/pu003Eu003Cpu003Eu003Cbru003EQualifications:u003C/pu003Eu003Cpu003Eu2022 3-10 years of relevant experience (less years required for MS and PhD applicants)u003Cbru003Eu2022 BA/BS degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields or equivalent practical experience. u003Cbru003Eu2022 Experience conducting semi-structured interviews, contextual field visits, usability studies either live or remote (e.g. Userzoom or usertesting.com). u003Cbru003Eu2022 Affinity for UXu003Cbru003Eu003Cbru003EPreferred qualifications:u003C/pu003Eu003Cpu003Eu2022 Master's degree or Ph.D. in a related field. u003Cbru003Eu2022 2 years of relevant work experience. Experience with internet search, advertising, and curation. u003Cbru003Eu2022 Experience integrating user research into product designs and design practices. u003Cbru003Eu2022 Experience in survey design (ie: Qualtrics). Working knowledge of statistics and experimental design. u003Cbru003Eu2022 Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process. Demonstrated passion for mobile, apps or development environments. u003Cbru003Eu2022 Experience using tools like TreeJack and other tools used to identify measurable optimization of taxonomies or lack thereof..u003Cbru003Eu2022 Effective interpersonal, communication, negotiation and collaboration skills.u003Cbru003Eu2022 Prior experience in innovation/ strategy development for top tier companies and/or with top strategy consultancy preferred but not requiredu003Cbru003Eu2022 Thinks strategically, handles ambiguity, and interacts with senior business leadersu003Cbru003Eu2022 Critical and creative thinking as well as ability to execute on the detailsu003Cbru003Eu2022 Outstanding analytical, research and presentation skills; exceptionally strong PowerPoint skillsu003Cbru003Eu2022 Strong interest in strategy and innovationu003Cbru003Eu2022 Track record of delivering resultsu003Cbru003Eu2022 Ability to seamlessly interact with business leaders and their project teamsu003Cbru003Eu2022 Curiosity/interest in Artificial Intelligence and Intelligent Automation technologiesu003C/pu003Eu003Cimg src=****Inc},identifier:{@type:PropertyValue,name:**MEMBERS ONLY**SIGN UP NOW***. Inc,value:102883412},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:New York,addressRegion:NY,postalCode:10001}}}

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