Cox Automotive, Inc.
UX Researcher','1717848','','Cox Automotive','!*!
Cox Automotive, is currently looking for a UX Researcher to join our UX team in North Hills, NY.
The UX Researcher will employ usability tools and research methods to provide actionable
insights that drive future design improvements. The qualified applicant will work to improve the
usability, effectiveness, and desirability of web sites and applications in collaboration with User
Interface Developers, Designers, Product Managers, UX Architects and Product Owners.
Responsibilities include developing usability test plans and scripts, conducting tests, data
analysis and reporting/summarizing results. While this position does not require design or
programming capabilities, any background knowledge in these areas is appreciated.
Collect testing needs from internal clients - transform needs prioritized by business
goals into testable questions. Proactively identify new opportunities that will offer
Identify proper research method based on product and question
Map out proposed research track - design experiments, write interview guides,
construct testing protocols, eye tracking exercises, etc.
Get buy-in from stakeholders / clients
Recruit / schedule research participants
Coordinating research space with other members of lab
Creatively access populations for valid sampling procedures
Act as personable point-of-contact for potential participants
Screen for necessary / desirable participant attributes
Run experiments and collect data
Plan, moderate and administer interviews
Conduct remote and in-person usability testing sessions to obtain user preferences
Proctor other data collection exercises: card sorts, surveys, verbal walkthroughs, etc.
Present findings and recommendations
Share output that facilitates tactical decision making for developers and designers
(presentations, written documents, tables and charts, etc.)
Provide summary updates to critical teams as insights build throughout the data
Communicate the value of research insights in a way that excites and motivates
other departments and promotes user-centered conversations','','','!*!
BA/BS or MA/MS in behavioral science or closely related discipline. Qualifying fields
include but are not limited to: Human-Computer Interaction, Human Factors, Psychology
(Cognitive or Experimental), Interface Design, or Computer Science
2 years of relevant experience in Human Factors as a Usability Analyst, Usability Support
Analyst or similar role in a professional environment
What We Look For:
Experience with an extensive variety of Usability research tools and methods (especiallyuser-centered design processes), and involvement in running a variety of tests.
Comfortable interviewing and observing people in many different situations while puttingthem at ease.
Experience with Lean UX methodologies and able to write cohesive hypothesisstatements.
Proven ability to synthesize large amounts of information and distill it into meaningfuldata and research findings.
Detail-oriented, with the ability to multi-task; Excellent written and verbal communicationskills and solid project management and planning skills
Rudimentary statistical understanding and familiarity with SPSS or R
Self-directed with effective time management skills, comfortable with minimal day-todayguidance and independently managing deadlines.
Ability to quickly learn and adapt in a fast-paced, highly interactive environment
Exhibit strong problem solving, analytical, and critical thinking skills with the ability tomake sound recommendations and decisions based on observed user behavior and prior experience','!*!About Cox Automotive
Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com. ','Cox Automotive','US-NY-North Hills-3400 New Hyde Park Rd','','Regular','Individual Contributor','Day Job','','Yes, 5 % of the Time','Full-time','Ongoing','UX Researcher
Cox Automotive, Inc.
Website : http://www.coxautoinc.com
Cox Automotive is a leading provider of products and services that span the automotive ecosystem worldwide. We’ve built the strongest portfolio in the industry with more than 20 brands that together provide end-to-end digital marketing, wholesale and commerce solutions for customers large and small. Our goal is to simplify the trusted exchange of vehicles and maximize value for dealers, manufacturers and car shoppers.