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Operatons Research Analyst II Client Support Administrator - Shaw AFB SC

Shaw A F B, SC

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Operatons Research Analyst II (Client Support Administrator) - Shaw AFB, SC

Shaw A F B
Job #714806121
Operatons Research Analyst II (Client Support Administrator) - Shaw AFB, SC Shaw Afb, SC, US
Job Description
Conduct analytical studies of military, commercial, or civil operations. Projects and/or programs may involve engineering, scientific, information systems, logistics, administrative, or strategic planning expertise, and lead to recommendations to improve operational effectiveness. Provide technical and/or operational support to projects and programs. Follow established modeling and evaluation processes to determine the effectiveness of current operational activities and to determine problem areas and develop solutions. Act as a resource to managers and employees in the organization.
Install, configure, and maintain computer systems and peripherals on a Local Area Network. Review organization’s needs for computer resources on an annual basis to ensure systems remain relevant.
Promote user awareness concerning unauthorized or illegal use of computer hardware and software in support of OPSEC and COMSEC. Offer technical expertise and support to users on how to operate systems.
Required Skills
Active Secret clearance.
Associate’s Degree and 4 years of related experience OR Bachelor’s Degree and 2 years of experience.
Effective interpersonal and communications (verbal and written) skills.
1 years of experience in Trusted Thin Client and network PC technologies.
Possession and ability to maintain DoD 8570 IAT Level 1 certification.
3 years of experience in PC technology and desktop support, ability to multi-task.
Ability to work independently and as part of a team, trouble shoot methodologies and solve issues, and communicate with customers in a high operations tempo environment.
Ability to set up hardware and install and configure software and drivers.
Ability assist with troubleshooting computer or system failures and restore to functionality.
Ability to reset CAC and PKI.
Ability to travel as necessary.
Employment Type
Full time
Career Level
Mid Career
Job ID
**MEMBERS ONLY**SIGN UP NOW***. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional Area
Program Management & Acquisition Support
Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is availableand the supplemental poster is. If you need more information or require special assistance for persons with disabilities or limited English proficiency, contact Serco HR Service Desk at ~~~ or ~~~. You may also e-mail us at.© 2017 **MEMBERS ONLY**SIGN UP NOW***.All Rights Reserved.1818 Library Street, Suite 1000, Reston VA 20190
Updated 08/11/2018

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