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Job Details

Market Research Analyst

Company name
Fingerhut Direct Marketing, Inc.

Location
Eden Prairie, MN

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Market Research Analyst

Bluestem Brands, Inc. is the parent company to 13 dynamic, eCommerce retail brands. We have one mission: To build a dynamic retail enterprise that wins with direct-to-consumer excellence and entrepreneurial employees focused on serving our customers’ unique needs. Our leadership is responsive and supportive; empowering employees, and those smart and passionate employees drive our success. We are continually innovating and improving; we take risks, learn from mistakes and celebrate success as a team.

You work hard, and you deserve more than just a paycheck. Bluestem works to do what’s right for employees. From the big things (great benefits, employee discounts and incentive plans) to small touches (jeans-every-day dress code), this is the place you’ll want to be. And we don’t just talk about work-life balance, we try to live it. Join the Bluestem Brands team to make an impact, be inspired and be valued, every day.

We are seeking an Market Research Analyst for Bluestem Brands to be located at our office in Eden Prairie, MN.

What you’ll do:

Support the Voice of Customer/Customer Experience Tracking Program – you will monitor survey program health, evaluate trends, investigate outliers, and create summary reports.

Analyze data to bring customer experience to life – connect the dots, not dump data. Where appropriate, you will synthesize data across multiple sources (survey, operational metrics, behavioral data, etc.), conduct statistical analyses (correlations, regression, etc.), advocate the customer perspective by helping to identify pain points and build strong relationships with key experience stakeholders.

Assist in managing execution of primary research projects – both qualitative and quantitative – including sampling, questionnaire development, data collection, data analyses, and reporting. Types of research could include benchmarking, brand tracking, attitude and usage, concept and message testing.

What you’ll need:

Bachelor’s degree in marketing, business, or related field

1-3 years of experience in an analytical role related to market research preferred

Experience with data analysis tools (SPSS, SAS, and WinCross, etc.) preferred

Experience with survey programming using online tools such as Qualtrics preferred

Demonstrated ability to analyze and summarize different types of data

Proficiency in PowerPoint, Excel and Word

Proactive, flexible, and razor sharp attention to detail

Team player who is resourceful, takes initiative, not afraid to ask questions

Ability to clearly communicate research findings and implications in a concise manner

Experience with survey design and development

Job Grade: B4

#LI-TF1

Job Location

Eden Prairie, Minnesota, United States

Company info

Fingerhut Direct Marketing, Inc.
Website : http://www.fingerhut.com

Company Profile

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