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Criminal Research Specialist

Location
Independence, OH

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As the Criminal Research Specialist, you will be responsible for processing client criminal services, conducting research and reviewing court documentation with a sense of urgency and the understanding of meeting firm deadlines while focusing on the accuracy of the information being provided.Work on various database platformsProcessing client’s applicant criminal product requests within strict deadlinesConducting online validation searches using court, state and government sitesReading, reviewing and understanding court dockets, researcher documents and statutesOrdering of court documentation from needed resourcesContacting clerks, courts, district attorneys, jails, probation and/all county offices by phone and/or email as needed for additional/needed applicant or case detail informationPlacing outbound call and receiving inbound calls to needed source entities’Applying federal/state/client restrictions to client reporting details and ordersAdjudicating criminal/civil records according to client guidelinesMatching criminal records to self disclosed applicant recordsConfirming applicant personal identification information in compliance to outlined compliance approved protocol.Quality Control of all internal work processed, referencing compliance approved standard operating proceduresPrepare written reports summarizing research results, which are free of grammatical errorsApplicant, client or client facing solicitation of needed forms, consents, releases and other such documentation needed for processing of needed client ordered products   Skills / Knowledge:Proven track record of success, consisting of:Ability to understand legal terminologyIntermediate knowledge of Microsoft Office Suite and InternetAbility to work independently and on a teamCritical analysis and decision making abilityStrong attention to detail is a mustStrong research skillsExcellent communication skillsAbility to work in a production environmentEqual balance of speed and accuracyStrong typing skillsExcellent written and oral communication skillsIn depth Investigation / Re-investigation process Team player/Positive Attitudeability to get along with all types of personalities,willingness to pitch in and help wherever the need isAbility to multi-taskSalesforce knowledge preferredPhone skills

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